Full-stack Observability With AI SRE Agent | Middleware

Full-stack Observability With AI SRE Agent

Middleware is a full-stack observability platform that detects issues from infra, APM, RUM and resolves them using the AI SRE Agent.

See How Middleware Brings Observability and Automation Together

A closer look at how Middleware brings together observability, automation, and AI to simplify operations and improve system reliability.

Full-Stack Observability Solution Just Made For You

OpsAI: An AI SRE Agent

AI-powered SRE agent that automatically detects and fixes production issues! It analyzes data from Traces (APM), real-user monitoring (RUM), and utilizes logs to pinpoint the root cause and resolve the issue.

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Go from Zero Visibility to A Complete Visibility

Ingest Everything

Ingest all telemetry data (logs, metrics, and traces) without worries, no sampling required. Work across every language, frameworks and cloud.

Installation in a Minute

One command, simple lightweight agent for easy installation. Support manual and auto instrumentation. No more changes at application code.

Unified Telemetry Data

All your observability signals live on a single timeline, no more jumping between tools for resolving an incident. No vendor lock-in, 100% control over cost.

Better Correlation

Traces, logs, metrics, and frontend sessions automatically linked by trace ID, so you go from symptom to root cause in seconds.

Visualise Data with AI Prompts

Ask in plain English prompts and get the dashboard, chart, or query you need, without learning a custom query language. You can customize anytime later on.

AI SRE Agent for Root Cause Analysis

OpsAI detects production issues, pinpoints the exact line of code, and opens a pull request with fixes while you’re reading the alert. No guessing, just automatic resolution.

Why Organizations Trust Middleware

Middleware reduced the time spent debugging and resolving issues by nearly 90%.

What sets their AI apart is that it does not stop at detecting issues. It actually helps fix problems in production, and for engineering teams, that's been a real game changer. At Corgi, we rely on Middleware to monitor our entire infrastructure and application stack.

Nico Laqua, CEO at Corgi

Middleware has played a very good role in transforming our observability and application performance. For instance, we reduced our total observability costs by 50%.

Benefits

Built for Scale, Designed for Reliability

Petabytes of scale

Built to handle your petabytes data from day one without breaking a sweat or your budget.

450+ integrations

Your stack, already supported. Simply pick and configure with out of the box built-in integrations.

Enterprise Grade Security

SOC 2, GDPR, ISO 27001, and HIPAA ready — because your telemetry deserves the same care as your code.

Native OTel Support

OpenTelemetry-first, no vendor lock-in ever. Instrument once, own your data forever.

24/7 Real Human Support

No chatbots. No tier-one scripts. Get direct support from engineers who ship the product you're running.